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FAQ

The Partners Post offers a streamlined digital payment solution for convenient and secure payment settlement. We provide a variety of payment methods tailored to suit your needs, based on the transaction amount. Transactions through The Partners Post can be facilitated either through the checkout process of an online store or marketplace, or via a payment link provided by your contractual partner. Our distinctive feature is the in-house escrow service, wherein funds are securely held in an insolvency-protected escrow account managed by our licensed payment service provider. The funds are only released to the beneficiary (seller, service provider, or merchant) after you have received and verified the agreed-upon service. This trust-based approach ensures secure and worry-free payment processing, protecting all parties involved from potential fraud.

The seller determines the available payment methods for the buyer. Here is a list of potential payment methods:

  • Credit Cards
  • International Bank Transfer
  • Local Bank Transfer
  • Bitcoin

Traditional escrow account setup can be a lengthy process, while digital escrow accounts can be established and operational within a day.

The Trustee acts as an impartial third party, safeguarding the interests of all transaction parties. Before proceeding with the contract, the Trustee ensures full compliance with all terms while securely holding funds and documentation.

The following goods and services are excluded from payment via The Partners Post:

  • Trust offices
  • Illegal software
  • SPAM
  • Pornography (including child pornography)
  • Illegal MP3s
  • Copyright infringement
  • Sale of counterfeit goods
  • Drugs, medicine, alcohol, tobacco
  • Weapons
  • Gambling or poker sites without proper licensing
  • Websites offering prohibited articles or services to buyers
  • Investment products with untraceable money origins

Yes, but closure requires a fully executed Cancellation of Contract, signed by both the buyer and the seller.

Upon agreement by all parties, deposited funds in the escrow account can be released.

Yes, your funds are held in a separate escrow account, distinct from our operational accounts, in a licensed US bank. The segregation of funds ensures the safety of your money, regardless of The Partners Post's status.

The escrow company safeguards funds in a highly secure escrow account until the contract's fulfillment.

Both parties benefit from escrow: sellers are protected from non-payment, while buyers are assured of receiving promised goods and services.

All business merchants registering through The Partners Post must complete the KYB/KYC process.

Completing KYC ensures compliance with AML regulations and builds a secure payments ecosystem.

Individuals need government-issued photo ID and proof of address; businesses require incorporation certificates, UBO information, AOA/MOA, and operating licenses.

KYC typically takes 3-5 business days, provided all required documents are submitted accurately and completely.

After KYC approval, access your Public, API, and Secret Keys via 'Settings' > 'API Keys and Developer Docs' on your dashboard.